I’m not from around here, but was at the tail end of a visit before a long road trip. Naturally, cue the triangle of death on my Prius. I limped to the shop, and Rick couldn’t have been more helpful! Not only did he diagnose AND fix my problem on a Friday, he ran a complete diagnostic and told me what I may need to work on coming up. He didn’t try to upsale or take advantage of me. He patiently explained the problem and gave me a quote that was spot on. I feel lucky to find places like these that could so easily take advantage of a situation, but don’t. And beyond that, they offered to give me a ride to a local mall or help get a cab to a friend’s. They took a stressful situation and made it a lot easier!